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# Amelia - Appointment Booking WordPress Plugin
## Overview
Amelia is a next-generation Appointment Booking WordPress plugin built with the newest technology by an award-winning team. For all our users wondering about the high price, and for all users with expiring support: please reach out to us so we could provide you with detailed answers and information, and suggest currently available solutions and special offers.
Amelia is your automated booking specialist, working 24/7 to make sure your customers can make appointments even while you sleep. It is a comprehensive booking software with extensive features to streamline your scheduling needs.
## Key Features
### Events Management *(New!)*
Create custom events (classes, conferences, meetings, etc.) and allow your customers to book their attendance through a nice & polished front-end event calendar.
### SMS Notifications *(New!)*
Keep your customers and employees notified and reminded of their appointments in real-time with SMS notifications.
### Multiple Employees
Support for multiple employees with custom working hours and days off.
### Recurring Appointments *(New!)*
Make sure your customers become returning by letting them schedule recurring appointments and choose whether the appointment recurrence will happen daily, weekly, monthly, or yearly. Keep your customers satisfied on a regular basis.
### Event Calendar View *(New!)*
Show events in a sleek, modern, fully responsive calendar on the page of your website with a short code. By clicking on an event, a pop-up with the details, schedule, and images will be shown, and customers will be able to book instantly.
### Employee Panel and Customer Panel *(New!)*
Let your employees and customers manage their bookings without access to WordPress Dashboard, straight from the front-end page of your website.
**Employees can:**
- Log in and take control over their appointments and events
- Manage their schedule, working hours, days off, and special days
- Manage the price for their services
- Manage capacity
**Customers can:**
- Log in and manage their appointments
- Reschedule their appointments
### Native Zoom Integration *(New!)*
In a few clicks, you can connect your Zoom account with Amelia. Now your customers can book online appointments and events, and get a link to access them in the notification. This integration will save you a ton of time and help reduce no-shows.
### Special Days Support *(New!)*
Configure specific dates or date ranges with a different schedule.
### Additional Features
- 2-Way Google Calendar Integration for each employee
- WooCommerce integration
- Multiple services and service categories
- Service Extras
- Multiple business locations
- Graphs and diagrams for business performance KPIs
- And many more (see feature list)
## Documentation & Resources
**Where can I see the feature list?**
The feature list can be found [here](link). It's not 100% complete, but covers all major features.
**Additional Resources:**
- Detailed documentation, tutorials, and demos can be found on the plugin's website
- A demo (fake Gym website) can be found [here](link)
- A back-end "sandbox" demo is coming in a few days
## Who Is Amelia For?
Amelia is perfect for any business that relies on scheduling and booking appointments in advance, including:
- Spa salons
- Beauty and hairdresser salons
- Private photographers and wedding photographers
- Private tour guides
- Private clinics, dentists, and other healthcare companies
- Law and business consultants
- Personal life and business coaches
- Tourism industry
- Repair and service centers
- Private psychologists
- Cosmetologists
- Internet Cafes
- And many others…
## Easy Setup and Use
**Is it complicated to set up and use?**
Not at all! Installing and configuring are trivial. Each backend page includes tooltips and has a link to related documentation pages in the bottom part. We tried to make the documentation as detailed as possible to make your onboarding experience smooth – see for yourself!
## Booking Interfaces
### Search-Like Booking Interface
As proved by many major booking websites, it's very convenient for users to pick an appropriate slot by entering one or more search criteria in a filter interface. For example, in a hairdresser salon, one may choose a date and a particular hairdresser and browse through available time slots. Amelia provides a shortcode which allows displaying the search interface in 2 clicks.
### Catalog View for Categories and Services
If you have Amelia installed on your WordPress site, you don't have to worry about:
- Struggling through adding a separate WordPress page for each service category or service
- Using additional plugins for displaying images of a service
- Organizing services in folders
Amelia provides a built-in interface where with one shortcode you can show all your service categories on one page, or optionally a single category, or just a single service.
### Step-By-Step Booking Wizard
In some cases, users prefer booking in a step-by-step manner, where they first choose a service and an employee, then a date, then a time slot, etc. Amelia renders a step-by-step booking wizard as a neat one-page app, which allows switching between steps smoothly. The wizard is added to any page with a single shortcode.
## Payment Options
### On-Site Payments Support
If you don't want to bother setting up external payment systems and pay transaction fees, you can just use on-site payments, which means that your customers will pay in cash when they arrive. Payments data is still stored in the database.
### PayPal Payments Support
Amelia implements support for the most popular payment system in the world – PayPal. Configuration takes just a couple of clicks, and you can use the Sandbox mode to try it before you launch it in Production mode.
### Stripe Payments Support
Stripe payment system becomes more and more popular worldwide. Amelia has built-in support for this system as well – and as everything else, configuration just takes a minute. Stripe allows demo mode before switching to production mode.
## Back-End Features
### Informative Dashboard
Amelia was built with a focus on what's important to all participants of the booking process. The most important is the business owner. That's why the main back-end page of the plugin is the Dashboard, which monitors all business-critical KPIs in a single one-page control panel, allowing business owners and managers to always keep track of all vital parameters.
### Interactive Calendar for Scheduling
Schedule is always best visualized on a calendar view. We worked hard to prepare a very flexible and detailed calendar view that can give you any level of insight that you need:
- All services and all employees, or just particular ones
- Monthly, weekly, daily views
- More specific List and Timeline views
### Support for Multiple Employees
It doesn't matter if your business is a one-man-show, or you have 20 employees – Amelia can support both cases. Each employee can:
- Provide a particular set of services
- Have an individual schedule
- Set days off, working hours, and breaks
### Support for Multiple Services and Categories
Amelia provides a way to configure a catalog of services and categories (groups) of services. Each service can have:
- Its own price
- Its own duration
- Settings to allow or disallow group appointments
- Buffer time before (time needed to prepare for an appointment)
- Buffer time after (time needed before same employee will be able to accept new customers, e.g., to rest or clean up)
### Support for Appointment Extras (Bonuses)
If you would like to upsell some activities or products to your customers when they book appointments, you can easily do so with Amelia.
**Example:** If you're providing a guided tour and would like to also sell:
- A meal during the tour
- Several polaroid photos
- Museum tickets
Just add these as Extras (Bonuses) to the booking process.
### Support for Multiple Business Locations
Amelia will support you as you grow your business and expand to multiple business locations. Each location can be added to the database, employees can be assigned to locations, and then your customers will be able to additionally choose a location while they book.
