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Upgrades through PayPal not working

  • Thread starter Thread starter BasilFawlty
  • Start date Start date

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BasilFawlty

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I did a search and found a couple threads related but no answers. Subscriptions had been working fine up until recently. For some reason, when someone upgrades to any of four upgrade levels (Bronze, Silver, Gold, Platinum), Paypal does charge them, and I get a notification email that the user has purchased an upgrade, but they don't actually get upgraded. I have to go in and manually upgrade them. Any ideas what the problem might be? I have not done anything to the PayPay payment...

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